08FAQFAQ
The first five answers cover the name change, Claude and agencies, as well as reusing a Porter connection and Apple's API change. The last three help when numbers or questions look wrong, each with the check to run first.
Is Apple Search Ads the same as Apple Ads?
Yes. Apple Ads, formerly Apple Search Ads, is the same platform, renamed on April 14, 2025 as its ads grew beyond App Store search (Apple's announcement of the Apple Ads name). Campaigns, keywords and the API stayed the same, so Porter covers accounts under both names.
Can I use Porter in Claude too?
Yes. Porter's MCP URL, the same one behind the Apple Ads connector for ChatGPT, also works in Claude as a custom connector, so your prompts move between tools unchanged. See Porter's Apple Ads connector for Claude for the Claude setup and what it covers.
Can I connect several Apple Ads organizations or apps, like an agency?
Yes. One Apple Ads API user can reach every organization it's invited to, and each organization connects to Porter as one account, billed once. Add App Name as a column to compare apps inside an organization, then Org ID to compare organizations.
I already send Apple Ads to Data Studio with Porter. Do I need to reconnect?
No. One Apple Ads organization connected in Porter feeds every Porter destination, including ChatGPT, at no extra cost. If you already use Porter's Apple Ads connector for Data Studio (formerly Looker Studio), add the MCP URL to ChatGPT and start asking.
What happens when Apple retires the Campaign Management API in January 2027?
Apple sunsets Campaign Management API v5 on January 26, 2027 and points developers to the Apple Ads Platform API. Porter reads and writes your App Store campaigns through v5 today, while Apple Maps campaigns run on Apple's newer API.
Troubleshooting
Why don't ChatGPT's numbers match the Apple Ads dashboard?
Compare full days in your organization's time zone, and ChatGPT's Apple Ads numbers through Porter should line up with the dashboard. "Installs" means tap-through plus view-through, and today is still an incomplete day. Search terms report in your organization's time zone, and terms with 10 impressions or fewer sit in one unnamed row (Apple's search term reporting rules).
Why does ChatGPT return no data for my Apple Ads account?
Check that your account signs in through Apple Ads Advanced and that an admin invited the API user to the right organization, then reconnect Apple Ads in Porter. ChatGPT returns no Apple Ads data through Porter when the account is Apple Ads Basic or the API user has no access to that organization.
Why did an Apple Ads question fail in ChatGPT?
Ask one level at a time, and ChatGPT reads budgets and CPA goals from your campaign and ad group lists. An Apple Ads question fails when it mixes levels, since campaign fields don't combine with keyword fields. It also fails with Budget Amount, Total Budget, CPA Goal, Target CPA, Suggested Bid Amount or Ad Serving Status, so ChatGPT uses the lists for those.