08FAQFAQ
These answers cover the Bing Ads name, Claude, manager accounts and the conversions column. The last three help when numbers, accounts or questions look wrong in ChatGPT.
Is Microsoft Ads the same as Bing Ads?
Yes, Bing Ads is the former name of Microsoft Ads, and Porter reads the whole account in ChatGPT. Search ads run on Microsoft Bing, AOL, Yahoo, DuckDuckGo and Ecosia, while audience ads use MSN, Microsoft Edge and Outlook.com, across the Microsoft Advertising Network.
Can I use Porter in Claude too?
Yes. Porter's MCP URL, the same one behind the Microsoft Ads connector for ChatGPT, also works in Claude as a custom connector, with the same Porter account and ad accounts. See Porter's Microsoft Ads connector for Claude for the Claude setup and what it covers.
Can I connect several Microsoft Ads accounts or a manager account?
Yes, one Microsoft login brings every ad account it can see into Porter, across customers, and ChatGPT then queries them together. Each ad account counts toward your Porter plan the first time a question returns its data, so you pay only for accounts ChatGPT uses.
Which Microsoft Ads conversions column does ChatGPT use?
ChatGPT uses Conversions Qualified, since it's the current conversions column in Porter. Microsoft deprecated the older Conversions and All Conversions columns in 2022 and also says their values may be inaccurate (Microsoft's campaign report columns). When you compare with the Microsoft Advertising UI, name Conversions Qualified.
Troubleshooting
Why don't ChatGPT's numbers match Microsoft Ads?
ChatGPT's numbers can differ from the Microsoft Advertising UI for 3 common reasons. Conversions Qualified and All Conversions Qualified count different goals, so compare the same column. Also, Microsoft's reports default to Pacific time for "today" unless a time zone is set. Finally, recent hours or invalid-traffic credits can still change.
Why can't ChatGPT see my Microsoft Ads account?
Sign in again with a Microsoft user that has a role on that account. This usually fixes it, since the cause is a login with no role there or an expired sign-in. Ask ChatGPT about that one account by name, and Porter returns a re-connect link.
Why did a Microsoft Ads question time out?
Ask for fewer metrics and keep one report type per question. Porter's report stops after about 200 seconds, and impression share fields and very wide field lists cause most timeouts. Check impression share in the Microsoft Advertising UI.