Our Terms of Service

We document these terms and conditions to provide you the best service possible. 



We encourage you read them to use the website portermetrics.com (“the service), operated by Porter Metrics SAS PORTER METRICS S.A.S – NIT 901218361-1, legally constituted in accordance of the Colombian law. 



These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. 



By making use of Porter Metrics’s site, you’re accepting the Terms and Conditions described below. 



Please, consider that these Terms and Conditions are subject to changes and can be modified at anytime. However, wi will notify to our email list such changes in at least 15 days in advance to our contacts email list. 



Porter offers a set of web and hardware applications to help you connect different data sources to data visualization and Business Intelligence tools. 

 Porter Metrics offers connectors; connectors are web applications that bring data from different applications APIs or sources to visualize them on different platforms. 


Porter Metrics is constantly upgrading and launching new products; offers and features may change over time. 





You may get charged for using specific features of our service, either a one-time payment or a subscription. 


Porter Metrics website makes use of third parties as payment gateways like Stripe, Paypal and PayU. When your purchase a service on our site, you agree these payment processors to charge the credit card identified by yo u(which you represent and warrant that you are authorized to use). 


You won’t be charged more than what Porter Metrics website describes for each offer. However, Porter Metrics is not accountable or responsible for additional fees third parties may charge, nor additional related taxes. 




Our refund policy lasts for 30 days since you make your first purchase. After a request that you can submit to the email described in the offers, you can request and get your refund from 24 hours to within 5 business days — depending on restrictions or regulations of the receiving bank. 

We do not refund after the first payment made. 


The only exceptions are if your service and experience is directly affected by a malfunction of Porter Metrics services and features. However, Porter is not responsible for malfunctions from data providers end, like Facebook API, Google Data, and other software solutions that Porter uses to connect and retrieve data. 

3rd Parties

As a data connectors providers, Porter connects to other web applications data sources and bring them to data visualization and Business Intelligence tools. 
As such, Porter Metrics is not accountable or responsible  for any leakage or bug caused do to an error from those 3rd parties, in any of those ends.  
Porter shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.


Connectors are meant to only access to the data only after users’ consent while signing up, but the company never stores such data without consent. 


Porter Metrics may collect Personal Identifiable Information (PII) for user management and contacts details purposes. 


Porter Metrics does not share such PII with 3rd parties, unless its release is appropiate to comply with the law, enforce our site policies,  or protect ours or others’ rights, property or safety. 



Data ownership

As a data connector provider (or data integrator), Porter Metrics doesn’t own the data from any data source. Nor, Porter Metrics personnel has any access to the data provided by data sources, unless customers explicitly give such permission. 



Third Party links


Occasionally, at our discretion, we may include 3rd-party products or services on our website. 


We have no responsibility or liability for the content and and activities these sites provide, as they have separate privacy policies and terms of use.  


However, we will put our best effort to ensure we’re linking trustable and reputable information from other websites. 

Disclaimer of warranties

Our service relies on a set of 3rd parties. As such, we cannot warrant our service will be complete, accurate, reliable, timely, secure, error-free, or uninterrupted. You understand that you’re using Porter at your discretion and risk.

Porter Metrics hereby disclaims all warranties of any kind, whether express, implied, stautory, or otherwise, including, without limitation, the warranties of merchantability and fitness or particular purpose an non-infrigment.

Yet, Porter will make its best effort to serve the product its promoting with the standard quality of reputable providers.