08FAQFAQ
Before connecting HubSpot to Claude, teams usually want to know about MCP, HubSpot's official connector, several portals, Breeze, other AI tools and Data Studio. The last three answers help when numbers look off.
Are Claude connectors the same as MCP?
Mostly: a Claude connector is how Claude plugs into another tool, and remote connectors such as Porter's run on MCP (Anthropic's guide to remote MCP connectors). HubSpot's official connector is also an MCP connector. Porter, however, is added as a custom connector with one URL.
Can I use Porter and HubSpot's official connector together?
Yes, Claude can have both Porter and HubSpot's official connector for HubSpot data installed side by side. Use HubSpot's connector for tickets, conversations and campaign work, and Porter when you want HubSpot next to ad spend and other channels, or across portals. On Claude Free, though, Porter is your one custom connector.
Can I connect several portals as an agency?
Yes. Select several HubSpot portals when you connect Porter, and Claude compares them in one answer with the portal name as a column. Each portal is then billed as one account under one subscription. HubSpot's official connector, by contrast, connects one HubSpot account at a time (HubSpot's note on one account per Claude account).
Is Porter's HubSpot MCP the same as HubSpot's Breeze AI?
They do different jobs: Breeze works inside HubSpot for in-app tasks, while Porter brings HubSpot data into Claude. There you can analyze HubSpot next to other sources, such as ad platforms and GA4. You also approve record changes in the same chat where you asked the question.
Does Porter work in ChatGPT, Claude Code and Cowork?
Yes. The same MCP URL behind Porter's HubSpot connector also works in ChatGPT, Claude Code and Claude Cowork, with the same Porter account and portals. Porter's tutorial shows how to connect HubSpot to ChatGPT, while the step-by-step HubSpot to Claude tutorial in the setup section covers Claude Code.
I already send HubSpot to Looker Studio with Porter. Do I need to reconnect for Claude?
No. Porter reuses the HubSpot portal you already connected for the HubSpot connector for Data Studio. Claude then reads the same data with no second connection or extra cost. Just add Porter's MCP URL to Claude as a custom connector, then sign in with Porter and ask about your pipeline.
Troubleshooting
Why don't Claude's numbers match HubSpot's reports?
Ask about contacts and deals in separate questions, and filter deals by Deal close date when you compare with HubSpot deal reports. Porter counts records by create date, while those reports often use close date. Account "to date" totals differ from counted records, Porter's presets use UTC, and Deal days to close by stage is added rather than averaged.
Why does a HubSpot field come back as 0 or empty?
Count contacts by lifecycle stage for lead, MQL and SQL totals, and add line items in HubSpot for ACV, ARR, MRR and TCV. Total leads, MQLs, SQLs and lead-to-customer rate return 0, and website analytics fields return no rows; both are reported to Porter's team. Some properties exist only in some HubSpot editions.
Why does Claude stop at an older date or skip a portal?
Reconnect HubSpot in Porter if answers stop at an older date, since the portal's data may have stopped updating. If Claude answers but hosted reports reject the portal, give it a licence slot in Porter. When a portal was never used in Porter, the first question adds it as an account.