08FAQFAQ
Four common questions come first, including agency accounts, ChatGPT and Claude Code, existing Data Studio users and automatic triggers. Then three fixes for numbers that look wrong or come back empty.
Can I connect several accounts, like an agency?
Yes. Connect each client's ActiveCampaign account in Porter, then ask Claude about one account or compare several in one chat. Porter bills each connected account separately, while one subscription covers every client. A new client then just means one more account.
Does it work in ChatGPT and Claude Code?
Yes. The same MCP URL behind Porter's ActiveCampaign connector works in ChatGPT and Claude Code, so one connection serves both. Here's how to connect ActiveCampaign to ChatGPT, while the Claude tutorial in the setup section covers Claude Code.
I already send ActiveCampaign to Looker Studio with Porter. Do I need to reconnect for Claude?
No. One ActiveCampaign account in Porter feeds every Porter destination, including Claude, at no extra cost. Just add Porter's MCP URL to Claude, then ask. The ActiveCampaign connector for Data Studio and the ActiveCampaign to Looker Studio tutorial keep working as before.
Can Claude act on its own when something changes?
Claude runs when you ask, or on a schedule you set in Claude, such as a Monday check of new deals. For instant reactions to a contact or deal change, pair it with ActiveCampaign's own automations: Claude enrolls the contacts, then the automation takes it from there.
Troubleshooting
Why don't the numbers match ActiveCampaign's reports?
Porter returns campaign results as lifetime totals, while ActiveCampaign's reports can filter by date. The Date on a campaign row is its created date, so ask by Campaign Send Date. Also compare like with like: Porter lists Campaign Verified Unique Opens next to Campaign Unique Opens.
Why can't Claude combine these fields?
Ask about one group at a time, then let Claude combine the answers. Porter keeps campaign, contact, deal, list, tag, form and automation fields in separate groups, so each question reads one group. Total Current metrics answer on their own, with no breakdown.
Why does Claude return no data?
Start by entering your ActiveCampaign API key again in Porter, since a key that stopped working still looks connected. Next, check that your plan's history reaches your dates; the Free plan covers 15 days in AI chats. Finally, Account Deal Count returns 0, so ask Claude to count deals from the Deal fields.