08FAQFAQ
These answers cover the Bing Ads name, other AI tools, manager accounts and the conversions column. The last three help when numbers, accounts or questions look wrong in Claude.
Is Microsoft Ads the same as Bing Ads?
Yes, Bing Ads is the former name of Microsoft Ads, and Porter reads the whole account in Claude. Search ads run on Microsoft Bing, AOL, Yahoo, DuckDuckGo and Ecosia, while audience ads use MSN, Microsoft Edge and Outlook.com, across the Microsoft Advertising Network.
Does the Microsoft Ads connector work in ChatGPT and Claude Code?
Yes, the same Porter MCP URL works in ChatGPT and Claude Code as well as in Claude. As a result, one Porter account serves every AI tool your team uses. If you use ChatGPT, follow Porter's guide to connect Microsoft Ads to ChatGPT. Porter's Claude tutorial also covers Claude Code.
Can I connect several Microsoft Ads accounts or a manager account?
Yes, one Microsoft login brings every ad account it can see into Porter, across customers, and Claude then queries them together. Each ad account counts toward your Porter plan the first time a question returns its data, so you pay only for accounts Claude uses.
Which Microsoft Ads conversions column does Claude use?
Claude uses Conversions Qualified, since it's the current conversions column in Porter. Microsoft deprecated the older Conversions and All Conversions columns in 2022 and also says their values may be inaccurate (Microsoft's campaign report columns). When you compare with the Microsoft Advertising UI, name Conversions Qualified.
Troubleshooting
Why don't Claude's numbers match Microsoft Ads?
Claude's numbers can differ from the Microsoft Advertising UI for 3 common reasons. Conversions Qualified and All Conversions Qualified count different goals, so compare the same column. Also, Microsoft's reports default to Pacific time for "today" unless a time zone is set. Finally, recent hours or invalid-traffic credits can still change.
Why can't Claude see my Microsoft Ads account?
Sign in again with a Microsoft user that has a role on that account. This usually fixes it, since the cause is a login with no role there or an expired sign-in. Ask Claude about that one account by name, and Porter returns a re-connect link.
Why did a Microsoft Ads question time out?
Ask for fewer metrics and keep one report type per question. Porter's report stops after about 200 seconds, and impression share fields and very wide field lists cause most timeouts. Check impression share in the Microsoft Advertising UI.