08FAQFAQ
These answers cover your own Page, Instagram and Google ads, ChatGPT and Claude Code, as well as Data Studio. The last three help when numbers differ, a Page fails or data won't combine.
Can I compare my own Page with competitors?
Yes. Add your own Page to Porter's public Page connection, then Claude compares it with your rivals like any other public Page. For its reach, views and follower history, use Porter's Facebook Insights connector for Claude in the same chat instead.
Does the Ad Library audit cover Instagram and Google ads?
Yes for Instagram. Porter's Ad Library audit pulls a brand's active Facebook and Instagram ads together, because Meta's Ad Library lists both. Google Search, YouTube and Display ads sit outside Meta's Ad Library, so check those in Google's Ads Transparency Center.
Does Porter work in ChatGPT and Claude Code?
Yes, Porter's Facebook Public Data connector works in ChatGPT and Claude Code as well as Claude, with the same Porter account and tracked Pages. Porter's guide to connect Facebook Public Data to ChatGPT covers the ChatGPT setup, while the Claude tutorial covers Claude Code.
I already use Porter with Looker Studio. Do I need to reconnect?
No, the Pages you track in Porter feed every Porter destination, including Claude and the Data Studio connector (formerly Looker Studio), at no extra cost. Just add Porter's MCP URL to Claude as a custom connector, then ask.
Troubleshooting
Why don't the numbers match Facebook?
When Claude's numbers through Porter differ from what Facebook shows on the Page, it's usually for a few reasons. Post Likes is one reaction type, while Facebook shows all reactions. Counts also keep growing after you ask. Talking About covers the past week, times are in UTC, while reshared posts show the engagement on the share rather than the original.
Why does a Page return an error?
Use the numeric Page ID or Page URL instead of the vanity username, which is the usual reason a competitor Page fails. If every Page fails, reconnect Facebook in Porter, since your login has expired.
Why can't Claude combine Page and post data?
Ask for Page counts in one question and posts in another, and Claude joins the two answers into one table. Meta's API serves Page counts and post data separately, so Porter returns them as two answers you can combine in the same chat.