08FAQFAQ
Before connecting a Page, people ask about missing insights, several Pages, other AI tools, ads, Data Studio (formerly Looker Studio) and Marketplace. The last three answers help when numbers differ from Business Suite, a metric returns 0 or a Page shows no data.
Can I connect several Facebook Pages, for example as an agency?
Yes. Select several Pages when you connect them in Porter. Porter then blends them into one source Claude can query together, with the Page name as a column. Each Page is billed as one data source account, so every client Page adds one account.
Does Porter's Facebook connector work in ChatGPT and Claude Code?
Yes. The MCP URL behind the Facebook Insights connector works in ChatGPT and Claude Code as well as Claude, with the same Porter account and Pages. Porter's guide to connect Facebook Insights to ChatGPT shows the ChatGPT setup, while Porter's Claude tutorial covers Claude Code.
Can Claude look at my ads or competitors' Pages?
Yes, through two more Porter connectors on the same MCP URL. Ad results go through Porter's Meta Ads connector for Claude. Public or competitor Pages go through the Facebook Public Data connector for Claude. The Facebook Insights connector covers the Pages you manage, so all three share one chat.
I already send my Page to Looker Studio with Porter. Do I need to reconnect for Claude?
No. A Page connected in Porter feeds every Porter destination at no extra cost, including Claude and the Facebook Insights connector for Data Studio. Add Porter's MCP URL to Claude as a custom connector, then sign in with the same Porter account and ask your first question.
Can Claude check Facebook Marketplace?
Porter connects Claude to the Pages you run, with their posts, Reels, comments and Page insights. Marketplace listings, buyers and sellers live in Facebook's own Marketplace tab, so you check them there as usual while Claude covers your Page.
Troubleshooting
Why can't I see insights on my Facebook Page?
Connect a Page rather than a personal profile, since Facebook shows insights for Pages. Meta's Page Insights requirements also add two conditions. The Page needs at least 100 likes, and the person connecting needs a Page role that can view insights. Once both are true, Claude reads the Page's numbers through Porter.
Why don't Claude's numbers match Meta Business Suite?
Claude's Facebook Page numbers differ from Business Suite for three reasons. Business Suite says Views and Viewers where Porter's fields say impressions and reach, while reshared videos show 0 in Porter. A calendar month of viewers also comes back as Meta's 28-day window. Finally, over 31 days without a Week or Date breakdown, viewers can read lower.
Why does a Facebook metric come back as 0 or fail?
Remove the field, then ask for followers, views or viewers instead. Porter's Facebook catalog still lists metrics Meta retired, so they come back as 0 or an error. Page likes, Page Engaged Users and Organic Impressions return 0, while Organic reach and Page fans online fail the whole question. Meta's list of retired Page metrics gives each date.
Why does Claude show no data for my Facebook Page?
Reconnect the Page in Porter, or use the reconnect link Claude shows. Claude shows no Facebook Page data in three cases: the Page is too small for insights, the Facebook sign-in has expired, or a write needs a permission you haven't granted. If one Page errors on every question, tell Porter support.