08FAQFAQ
These answers cover your own Page, Instagram and Google ads, Claude, as well as Data Studio. The last three help when numbers differ, a Page fails or data won't combine.
Can I compare my own Page with competitors?
Yes. Add your own Page to Porter's public Page connection, then ChatGPT compares it with your rivals like any other public Page. For its reach, views and follower history, add Porter's Facebook Insights connector in the same chat instead.
Does the Ad Library audit cover Instagram and Google ads?
Yes for Instagram. Porter's Ad Library audit pulls a brand's active Facebook and Instagram ads together, because Meta's Ad Library lists both. Google Search, YouTube and Display ads sit outside Meta's Ad Library, so check those in Google's Ads Transparency Center.
Can I use Porter in Claude too?
Yes. Porter's MCP URL, the same one behind the Facebook Public Data connector for ChatGPT, also works in Claude as a custom connector, with the same Porter account and tracked Pages. See Porter's Facebook Public Data connector for Claude for the Claude setup and what it covers.
I already use Porter with Looker Studio. Do I need to reconnect?
No, the Pages you track in Porter feed every Porter destination, including ChatGPT and the Data Studio connector (formerly Looker Studio), at no extra cost. Just add Porter's MCP URL to ChatGPT as a custom MCP server, then ask.
Troubleshooting
Why don't the numbers match Facebook?
When ChatGPT's numbers through Porter differ from what Facebook shows on the Page, it's usually for a few reasons. Post Likes is one reaction type, while Facebook shows all reactions. Counts also keep growing after you ask. Talking About covers the past week, times are in UTC, while reshared posts show the engagement on the share rather than the original.
Why does a Page return an error?
Use the numeric Page ID or Page URL instead of the vanity username, which is the usual reason a competitor Page fails. If every Page fails, reconnect Facebook in Porter, since your login has expired.
Why can't ChatGPT combine Page and post data?
Ask for Page counts in one question and posts in another, and ChatGPT joins the two answers into one table. Meta's API serves Page counts and post data separately, so Porter returns them as two answers you can combine in the same chat.