08FAQFAQ
Four questions people ask before connecting cover what StackAdapt is, other AI tools, agencies with many advertisers and other destinations. The last 3 help when numbers don't match, results come back empty or a breakdown is missing.
What is StackAdapt used for?
StackAdapt is an AI advertising platform and also the source Porter brings into Claude. In short, it's a demand-side platform for buying native, display, video, connected TV and audio ads. Brands and agencies organize campaigns in advertisers, campaign groups, campaigns and ads. StackAdapt's assistant Ivy and its own MCP server also bring that data into StackAdapt's tools and AI apps.
Does Porter's StackAdapt connection work in ChatGPT and Claude Code?
Yes. The StackAdapt connector uses one MCP URL for Claude, Claude Code and ChatGPT, so the same Porter sign-in works in each. Claude Code and ChatGPT then read the StackAdapt advertisers you already connected in Porter, with the same fields and prompts you use in Claude.
Can an agency connect several StackAdapt advertisers?
Yes. Connect as many StackAdapt advertisers as you like, then Claude compares them with Advertiser as a column. As a result, you ask one question across every client. Porter bills each connected advertiser only once, since one subscription covers all your clients.
Can I also send StackAdapt data to Sheets, Data Studio, BigQuery or Power BI?
Yes. One StackAdapt advertiser connected in Porter feeds every destination at no extra cost, including Claude, a Sheet, a Data Studio report or a BigQuery table. If you need them, see Porter's marketing data connectors for Google Sheets and marketing data connectors for BigQuery.
Troubleshooting
Why don't Claude's numbers match StackAdapt?
Claude's StackAdapt numbers usually differ for 4 reasons. StackAdapt labels each day in UTC, while your campaign may run in its own timezone, so compare by week or month. Amounts also stay in each advertiser's currency. Besides, Campaign State and Campaign Status filter differently. Finally, conversions from every tracker are summed.
Why does Claude show no StackAdapt data or no advertisers?
Re-enter the API key in Porter, select the advertiser, or ask for a level or period with delivery. Claude shows no StackAdapt data when the key was rotated or revoked, or the advertiser isn't selected in Porter. On Porter's free plan, ranges past the history limit also come back empty.
Why can't Claude split results by audience, geo, device or hour?
Use StackAdapt's insights reports for audience, demographic, geo, device, supply source, deal, domain and hourly splits. In Claude, Porter splits StackAdapt results by advertiser, campaign group, campaign, ad, channel and day, so ask at those levels and Claude ranks and compares them for you.