08FAQFAQ
Before connecting Snapchat Ads to Claude through Porter, marketing teams usually ask about several ad accounts, reach, attribution and other AI tools. After those come 4 fixes: recent days that change, a missing campaign, an empty answer and lost access.
Can I connect several Snapchat ad accounts?
Yes. One Snapchat sign-in lists every ad account of every organization your login belongs to, and each ad account bills as one data source account. Agencies name the ad account when they ask, and Claude can compare accounts side by side. Accounts in different currencies should not be added together: each row says its currency.
Does the connector include reach and frequency?
No. Reach, frequency and unique users count distinct people, so they cannot be added up across days, and Porter leaves them out rather than give a wrong total. Age, gender, country and device breakdowns are not part of this version either.
Which attribution does Claude use for Snapchat conversions?
Snapchat's default: 28 days after a swipe and 1 day after a view, counted on the day of the conversion. Porter asks for it on every request, so a change of default does not move your numbers. Attribution only moves conversions: spend, impressions and swipe ups stay the same.
Does Porter's Snapchat Ads connection work in other AI tools?
Yes. The same Porter account and connection work in any AI tool that supports MCP, with the same ad accounts and fields.
Troubleshooting
Why do the last two days change?
Snapchat closes a day 48 hours later, so the numbers for yesterday and the day before can still move. For a report that must not change, leave out the last two days.
Why is a campaign missing from the answer?
Snapchat only returns campaigns, ad squads and ads that delivered in the dates you asked for. A campaign with no delivery in that range does not show up, not even with zeros.
Why does Claude return no rows?
Porter reads Snapchat live, so no rows almost always means no delivery in that range: an ad account still pending, or with no active campaigns. Try a range where you know ads ran.
Why did Claude lose access to Snapchat Ads?
Snapchat stopped accepting the sign-in, for example because access was revoked. Sign in with Snapchat again in Porter to reconnect.