08FAQFAQ
Four common questions come first, including agency accounts, Claude, existing Data Studio users and automatic triggers. Then three fixes for numbers that look wrong or come back empty.
Can I connect several accounts, like an agency?
Yes. Connect each client's ActiveCampaign account in Porter, then ask ChatGPT about one account or compare several in one chat. Porter bills each connected account separately, while one subscription covers every client. A new client then just means one more account.
Can I use Porter in Claude too?
Yes. Porter's MCP URL, the same one behind the ActiveCampaign connector for ChatGPT, also works in Claude as a custom connector, so one connection serves both. Then Claude can read your campaigns and tag contacts through Porter.
See Porter's ActiveCampaign connector for Claude for the Claude setup and what it covers.
I already send ActiveCampaign to Looker Studio with Porter. Do I need to reconnect for ChatGPT?
No. One ActiveCampaign account in Porter feeds every Porter destination, including ChatGPT, at no extra cost. Just add Porter's MCP URL to ChatGPT, then ask. The ActiveCampaign connector for Data Studio and the ActiveCampaign to Looker Studio tutorial keep working as before.
Can ChatGPT act on its own when something changes?
ChatGPT runs when you ask, such as a Monday check of new deals. For instant reactions to a contact or deal change, pair it with ActiveCampaign's own automations. On Business, Enterprise or Edu, ChatGPT enrolls the contacts you confirm, then the automation takes it from there.
Troubleshooting
Why don't the numbers match ActiveCampaign's reports?
Porter returns campaign results as lifetime totals, while ActiveCampaign's reports can filter by date. The Date on a campaign row is its created date, so ask by Campaign Send Date. Also compare like with like: Porter lists Campaign Verified Unique Opens next to Campaign Unique Opens.
Why can't ChatGPT combine these fields?
Ask about one group at a time, then let ChatGPT combine the answers. Porter keeps campaign, contact, deal, list, tag, form and automation fields in separate groups, so each question reads one group. Total Current metrics answer on their own, with no breakdown.
Why does ChatGPT return no data?
Start by entering your ActiveCampaign API key again in Porter, since a key that stopped working still looks connected. Next, check that your plan's history reaches your dates; the Free plan covers 15 days in AI chats. Finally, Account Deal Count returns 0, so ask ChatGPT to count deals from the Deal fields.