Flexport MCP: report on fulfillment in 
Claude & 
ChatGPTPorter Metrics connects Flexport fulfillment data to Claude, ChatGPT and other AI clients through one MCP server built for e-commerce reporting. MCP is the Model Context Protocol, the open standard AI apps use to reach other tools. Ask which orders are stuck, which parcels stopped moving or which SKUs run out next, and the answer comes from Flexport’s Logistics API.
Every metric and dimension Porter reads is in the Flexport fields list.
One server, your whole fulfillment network: Porter connects Flexport to the AI clients, fields and workflows e-commerce teams already use. The same Porter server URL works in Claude, ChatGPT and any MCP client that supports remote servers. Porter reads Flexport’s Logistics API with a read-only token, the API that replaced the Deliverr API.
Works in: Claude (Claude.ai, Claude Desktop, Cowork and Claude Code), ChatGPT, Cursor and any MCP client that supports remote servers.
Data groups: orders · fulfillment health · order line items · parcel tracking · products and inventory · inventory adjustments · inbound shipments · returns
Orders: Order Date · Order Status · Marketplace · Marketplace Order Reference · Error Reason · Order Details URL · Shipping Method
Parcels: Tracking Number · Carrier · Tracking Status · Current Tracking Status · Last Scan Time · Current City · Current State
Orders: Orders · Shipped Orders · Delivered Orders · Cancelled Orders · Unfulfilled Orders · Partially Fulfilled Orders · Fully Fulfilled Orders · Order Cost
Fulfillment health: Held Orders · Errored Orders · Stocked Out Orders · Orders Requiring Manual Intervention · Ship SLA At Risk · Delivered Late · Delivery Overdue · Reached Flexport · Hours To Reach Flexport
Parcels: Shipments Tracked · In Transit · Awaiting Carrier Pickup · Carrier Accepted · Parcels Delivered · Stalled 24h+ · Stalled 72h+ · Hours Since Last Scan · Scan Count
Units: Units Requested · Units Shipped · Units Unshipped · Quantity · Line Items
Inventory: Units On Hand · Units Available · Units Unavailable · Stocked Out SKUs · Adjustments · Adjustment Delta
Inbounds and returns: Inbound Units Expected · Inbound Units Sellable · Inbound Units Damaged · Returns · Return Units Expected
Porter has 138 ready-made Flexport fields, 54 metrics and 84 dimensions. Each one is in the full Flexport field reference.
Channel: Marketplace · Marketplace Order Reference · Shipping Method · Shipping Origin
Product: Merchant SKU · Logistics SKU · Product Name · Lot Number
Destination: Ship To City · Ship To State · Ship To Country
Time: Order Date · Ship Date · Tracking Event Date · Adjustment Date
Send work from Claude or ChatGPT to: email on a schedule
Turn answers into: live dashboards · daily ops checks · weekly fulfillment summaries
Same data in other AI tools: Flexport connector for ChatGPT · all MCP connectors
Claude reads one data group per question and joins groups on Tracking Number or Marketplace Order Reference. Porter covers e-commerce fulfillment. Ocean and air freight, customs and freight bookings live in Flexport’s own MCP server.
Porter’s Flexport MCP reads your fulfillment data through a read-only Seller Portal token and changes nothing in Flexport. Claude reads orders, parcels and stock while every order and inventory level stays exactly as it is. An admin creates the token, picks its scopes and can revoke it whenever they like.
Every Flexport question is a report. Order edits, cancellations and new inbounds stay in the Seller Portal, where your team handles them as usual.
Admins create API tokens in the Seller Portal under Settings, then API Tokens, and pick the scopes, per Flexport’s Logistics API docs. Give Porter read-only scopes for the data Claude should see.
Orders and inbounds need a Flexport billing account, while parcels and returns need account approval from Flexport. A sandbox account holds no parcels or returns.
Reporting is billed per connected Flexport account. One more question about the same account adds nothing to the bill.
Admins revoke or rotate the token in Settings, then API Tokens, and Porter’s access ends. Tokens expire after one year by default, so paste a new one in Porter when that happens.
Porter’s Flexport MCP uses one server URL in every AI client, plus a Seller Portal token you add once. Claude takes Porter as a plugin or a custom connector. ChatGPT takes it through the Porter Metrics app or developer mode. Both read the same Flexport account, with the same 138 fields.
Use the Claude plugin for the guided setup. Claude keeps the Porter plugin synced when new tools ship.
portermetrics/porter.portermetrics/porter and keep Sync automatically turned on.Anthropic’s guide to custom connectors using remote MCP walks through the same path, and custom connectors work on Free plans with a limit of one. The Claude-specific setup and use cases live on the Flexport connector for Claude page.
Click-by-click Claude plugin demo:
Use manual setup when Claude asks for a custom connector instead of a plugin.
Porter.https://mcp.portermetrics.com/mcp.Flexport to Claude demo:
Use the Porter Metrics app for the fastest ChatGPT route.
OpenAI documents connected apps in ChatGPT and custom MCP servers in ChatGPT developer mode. The ChatGPT side of the same connection is covered in full on the Flexport connector for ChatGPT page.
Click-by-click Flexport to ChatGPT demo:
Use developer mode when you want the full Porter setup in ChatGPT: connector plus skill.
Porter Metrics.https://mcp.portermetrics.com/mcp as the MCP Server URL.https://mcp.portermetrics.com/skill.zip.skill.zip to your ChatGPT project.Flexport hosts its own server, Flexport MCP, for freight:
Flexport’s MCP connector reference lists that URL, a Flexport sign-in and tools to track shipments, search rates and book freight. A Flexport admin enables it first under Business Profile → Integrations → MCP Connection. Use Porter’s URL for fulfillment orders, parcels and stock next to your store.
Try this one once you’re connected:
Each Flexport skill in Porter’s MCP is a ready-made prompt for one question e-commerce ops teams ask every day. A skill turns live Flexport data into a stuck-order list, a carrier check, a restock list or a scheduled email. Copy a prompt into Claude or ChatGPT, then change the dates, channels or thresholds to fit yours.
The Shopify skill blends Flexport with the Shopify connector for Claude, so connect Shopify in Porter first.
These run on a schedule and send what they find, while your Flexport orders stay as they are.
Brands that ship through Flexport’s fulfillment network get the most from Porter’s MCP. E-commerce managers, DTC marketers, retention marketers and agencies running Shopify brands use it to turn a Flexport question into a stuck-order list, a carrier check or a restock list in one chat.
Teams that sell on several channels and ship from Flexport.
Your boss isn’t asking how many orders came in. They’re asking which ones haven’t left the warehouse, and why.
You move ocean or air freight with Flexport and want to track shipments, pull rates or book from the chat. Flexport MCP covers that job, and you can run it next to Porter.
Flexport’s own Flexport MCP and Porter’s MCP both bring Flexport into AI clients, for different parts of Flexport. Flexport’s MCP page covers freight: tracking shipments, searching rates, quotes and bookings. Porter covers e-commerce fulfillment from the Logistics API and adds your stores, dashboards and scheduled emails.
Flexport’s MCP hands your AI your freight desk. Porter’s MCP hands it your fulfillment network next to the stores that feed it.
Both are hosted and use one URL. Here is where they part.
| Porter | Flexport MCP | |
|---|---|---|
| Different part of Flexport | ||
| Server | Hosted by Porter at mcp.portermetrics.com/mcp | Hosted by Flexport at mcp.flexport.com/mcp |
| Data | Fulfillment orders, parcels, inventory, inbounds and returns (Logistics API) | Ocean and air shipments, rates, quotes and bookings |
| Sign-in | A read-only Seller Portal token an admin creates | Each user signs in to Flexport after an admin enables MCP |
| Changes | None; reports only | Books freight and requests rates; booking tools create binding records |
| Past periods | Any date range your Porter plan covers | Live shipments and current rates; past analysis is on Flexport’s roadmap |
| Rate limits | Porter makes the calls for you | About 60 requests a minute per user and 300 per account |
| Price | Included in every Porter plan, the free plan too | No price listed |
| Only one side | ||
| Shopify, Amazon and WooCommerce in the same answer | Yes, from Porter’s 30+ data sources | — |
| Live dashboards at their own link | Yes | — |
| Scheduled reports by email | Yes | — |
| Skills: whole fulfillment tasks, already written | Yes | — |
Flexport’s column follows Flexport’s MCP page and Flexport’s MCP connector reference (as of November 2026).
Use Flexport’s own for freight shipments, rates and bookings. Everything under Only one side is what happens when fulfillment is one part of a store you run on several channels. Both connectors can sit in the same Claude account.
“Flexport MCP” can mean two different jobs, and the Flexport product you use decides which one.
A few more turn up for this search, and they split two ways.
Porter reads Flexport fulfillment next to your stores from one hosted server, starting on the free plan.
Every Porter plan includes the Flexport MCP at no extra cost, the free-forever plan too. Porter bills Reporting per connected data source account, and each Flexport account counts as one. Flexport questions are reads, so they use no automation credits. Full details are on Porter pricing.
| What you use | What you pay | What is included |
|---|---|---|
| Flexport MCP | Included in every plan | The server URL, Claude and ChatGPT setup, reports, skills and scheduled emails |
| Reporting | From $12.50/mo per data source account, billed annually | Reports and dashboards across Flexport and your other sources. The free plan keeps unlimited connected accounts, up to 30 days of history and 15 days in AI chats |
| Automation | By credits | Approved changes on your other sources, such as a Shopify product update. The free plan includes 100 credits a month |
Free means usable: the free plan connects unlimited accounts, keeps up to 30 days of history and gives you 100 credits a month.
Yes. Flexport MCP runs at https://mcp.flexport.com/mcp and covers freight: tracking shipments, searching rates and booking. Porter’s Flexport MCP runs at https://mcp.portermetrics.com/mcp and covers e-commerce fulfillment: orders, parcels, inventory and returns. You can connect both in Claude.
Porter’s Flexport MCP server URL is https://mcp.portermetrics.com/mcp for fulfillment data. Flexport’s own freight server uses https://mcp.flexport.com/mcp. Paste either into Claude, ChatGPT or another AI client as a custom connector. Porter’s URL also reaches your Shopify and Amazon accounts.
Porter’s Flexport MCP is included in every Porter plan, the free-forever plan too. The free plan covers unlimited connected accounts, up to 30 days of history, 15 days in AI chats and 100 automation credits a month. Paid Reporting starts at $12.50 a month per data source account, billed annually, and the 14-day trial needs no card.
Porter reads orders, parcels, inventory, inbounds and returns, and you change them in the Seller Portal as usual. The token only needs read-only scopes, so your orders stay exactly as they are. Claude still tells you what to fix, such as which orders need manual intervention, with the Seller Portal link.
Yes. Flexport’s Logistics API replaced the Deliverr API, and Porter reads through the Logistics API, so a Seller Portal account that began on Deliverr works. When you migrate, create a new Logistics API token, as Flexport asks.
Porter reads e-commerce fulfillment from the Logistics API, so containers, air cargo, customs and freight bookings aren’t part of it. For those, connect Flexport MCP in the same Claude account. Claude can then answer a freight question with Flexport’s server and a fulfillment question with Porter’s.
Create a read-only API token in the Seller Portal, then install the Porter plugin from Claude Settings → Customize → Plugins. Add the portermetrics/porter marketplace, install Porter Metrics from the Directory and paste the token in Porter when the connector asks. Then ask Claude for stuck orders.
MCP is the Model Context Protocol, an open-source standard for connecting AI applications to external systems like Flexport. MCP isn’t the agent. Claude and ChatGPT are the agents, and Porter’s MCP is how they reach your Flexport fulfillment data.
Split orders are the usual reason: one marketplace order can become several Flexport orders sharing one Marketplace Order Reference. Portal reports also use the time zone you pick, and carriers time a scan before Flexport records it. Compare by Marketplace Order Reference and by day.
Create a token that includes the read scope for that data, then paste it in Porter. A 403 error means the token lacks that scope. A 401 means the token expired, after one year by default, or an admin revoked it, so create a new one.
Check your Flexport account access first. Parcels and returns need account approval from Flexport, and orders and inbounds need a billing account. A sandbox account holds no parcels or returns, so test those questions on a live account.
Connect Flexport to Claude or ChatGPT and start with stuck orders, stalled parcels and dashboards that land in your inbox.
Start free: unlimited connected accounts on the free-forever plan, or a 14-day trial with everything unlimited and no card.