Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services provided by Porter Metrics Inc. ("Porter", "we", or "us"), located at 16192 Coastal Highway, Lewes, Sussex County, DE 19958, United States. By accessing or using our website or services, you agree to be bound by these Terms.

1. Overview

Porter Metrics provides web-based connectors to help users sync marketing data from platforms like Facebook Ads, Google Ads, and others into tools such as Looker Studio and Google Sheets.

2. Definitions

  • "Service": Our data connector and reporting tools offered via portermetrics.com.
  • "Customer Data": Any data imported into our Service by you.
  • "Subscription Period": The time span your plan remains active, after which your access will terminate if not renewed.

3. Account and Access

Access is granted via Google account authentication only. We do not manage or store user passwords. You are responsible for keeping your Google account secure.

4. Payment & Access Termination

Subscriptions may be monthly or annual. If you cancel or fail to renew, access will terminate one day after the end of the Subscription Period. We do not charge late fees.

5. Data Ownership & Security

You retain full ownership of all Customer Data. Porter does not access or store your data without explicit permission. Our platform is hosted on Google Cloud and uses BigQuery, inheriting Google's security standards and infrastructure.

6. Acceptable Use

You may not use the Service to:

  • Violate laws or third-party rights
  • Post offensive, defamatory, or harmful content
  • Interfere with the Service or attempt unauthorized access
  • Resell, sublicense, or misuse your subscription

7. Free Trial

Free trials are limited and subject to change. Abuse (e.g., creating multiple free accounts) may result in suspension. No guarantees are made regarding data persistence after trial expiration.

8. Intellectual Property

All software, connectors, and materials provided by Porter remain our intellectual property. You may not copy, reverse-engineer, or build competing products using our technology.

9. Limitation of Liability

Porter Metrics is not liable for indirect, incidental, or consequential damages, including lost data or profits. Our maximum liability is limited to the amount paid by you in the last 12 months.

10. Termination

We may suspend or terminate your access if you violate these Terms, misuse the Service, or cause harm to our platform or other users. You may cancel at any time, and your data will be deleted within 30 days after termination.

11. Privacy & Compliance

We comply with the Google API Services User Data Policy. We only access user data with consent, and never sell it. For full privacy terms, see our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States.

Last updated: April, 2025